Mozilla

thescruff · Post by **thescruff** » Sat Jul 12, 2008 7:58 pm

BA has installed firefox as per our recommendations and now can't logged on to UHM using it

all other forums are ok and he can sign in using IE still

Any clean suggestions welcome

village idiot · Post by **village idiot** » Sat Jul 12, 2008 8:17 pm

i've just installed mozilla as well, still using ie7 at the moment though as i'm not used to it yet

TheFuzzy0ne · Post by **TheFuzzy0ne** » Sat Jul 12, 2008 8:30 pm

What happens? Is anything displayed at all? Firefox is awesome, the only thing I can think that could possibly cause this, is a Firewall or something.

Perhaps opening the Error Console (under the "Tools" menu), might help?

thescruff · Post by **thescruff** » Sat Jul 12, 2008 8:33 pm

Just won't let him log on.

I can log on using his name no probs, but every time he enters his user name and password and clicks the log on button it asks for the user name again

TheFuzzy0ne · Post by **TheFuzzy0ne** » Sat Jul 12, 2008 8:42 pm

Ask him to clear cookies for the domain www.ultimatehandyman.co.uk and handyman.co.uk. My guess is that he's tried to import settings from IE and the cookie is not working as it should.

Click "Edit" (for Linux) or "Tools" (for Windows), and select "Preferences".
Click on the "Privacy" tab, then click on the "Show Cookies" button.

In this dialog, you can filter results by typing ultimatehandyman.co.uk into the white box at the top, which will filter the results.

Click on the top result, and scroll to the bottom of the list - hold shift - and click on the last one. That should select them all.

Next click on "Remove Cookies" (or just hit delete), and the job should be done, the site should now work again once he's logged on.

Hope this helps.

asinine · Post by **asinine** » Sat Jul 19, 2008 11:11 am

Because of how fast nearly everyones internet is due to broadband cookies can be cleared every time the browser is closed, so you can refresh them everytime you use the internet no problems.

Hoovie · Post by **Hoovie** » Sat Jul 19, 2008 12:01 pm

asinine wrote:Because of how fast nearly everyones internet is due to broadband cookies can be cleared every time the browser is closed, so you can refresh them everytime you use the internet no problems.

Only thing with that is you will end up getting prompted for your name and password on many of the sites you use that require logging in to use, which can be a pain in itself.

I strongly suggest people install CCleaner - that has a very easy to use "cookie manager" which allows you to chose which ones to remove between sessions.
I use that to delete the majority of cookies that get installed, and only tend to keep ones for sites that I trust and use often,

asinine · Post by **asinine** » Sat Jul 19, 2008 1:27 pm

Thats what the built in password manager is for it remembers all your passwords so you don't need to have cookies for that at all. Thats what I do anyway. You can even set a master password to protect your passwords. Its in the privacy tab.

With the password manager you don't really need cookies.