B&Q website

Post by **ultimatehandyman** » Wed Dec 24, 2008 3:54 pm

Why is the B&Q website absolute pants

The search facility is a complete waste of time, they might as well not have a search facility

I can never find anything that I am looking for

thescruff · Post by **thescruff** » Wed Dec 24, 2008 4:00 pm

I have that problem on the screwflux site.

darrenba · Post by **darrenba** » Wed Dec 24, 2008 4:11 pm

I agree Chez - total shite - you'd have thought they could have had something so much better. Screwfix is slightly better but not brilliant.

Post by **ultimatehandyman** » Wed Dec 24, 2008 4:13 pm

They should use Google search as it often finds items much more efficiently.

Foggy · Post by **Foggy** » Wed Dec 24, 2008 4:33 pm

slow as hell as well

Welsh Decorator · Post by **Welsh Decorator** » Wed Dec 24, 2008 4:34 pm

I've given up useing it, it's that pathetic.

Stoday · Post by **Stoday** » Wed Dec 24, 2008 4:43 pm

It's quite clear that B&Q management does not include anyone with DIY experience. They are all at Screwfix, which has no tradesman experience.

Geewizz · Post by **Geewizz** » Wed Dec 24, 2008 4:51 pm

I shudder to think how many online surveys I have filled out for the B&Q website. If anyone sees one pop up just declinel it.
It's a waste of time because they obviously ignore any feedback and keep the website just as it has been for years.

feva · Post by **feva** » Wed Dec 24, 2008 7:44 pm

it drives me nuts as well, searched for painting brushes, took about 20 pages in to get to them

Hitch · Post by **Hitch** » Wed Dec 24, 2008 10:15 pm

Yup, rubbbbish

gib_goblin · Post by **gib_goblin** » Wed Dec 24, 2008 10:24 pm

You of thought with all those spotty youths behind the tills, they could find at least one computer litterate body to design a half decent site.

Most BIY (Buy it yourself) websites are pants

marc1106 · Post by **marc1106** » Wed Dec 24, 2008 11:07 pm

YEP they nick the best web address (you all know it) then balls up the actual site

Post by **ultimatehandyman** » Thu Dec 25, 2008 7:03 am

marc1106 wrote:YEP they nick the best web address (you all know it) then balls up the actual site

I wish I had their Domain Name

Last week this site was number two in Google for DIY, this is the second time this has happened in the last few months