Help please - who is liable?

clairol · Post by **clairol** » Wed Mar 21, 2007 9:43 pm

Roman came today. They are going to replace the door of the shower cubicle because that's faulty - it won't shut. I wish I'd never started this project!!!!

bstyle · Post by **bstyle** » Fri Mar 23, 2007 8:40 pm

Just out of interest, what size Shower Tray was fitted? what shower door did you have?

Were the right sizes drawn out on the plan that you gave the Plumber?

panlid · Post by **panlid** » Fri Mar 23, 2007 8:48 pm

clairol, are you any nearer to agreeing who is liable?

clairol · Post by **clairol** » Sat Mar 24, 2007 2:05 pm

I don't think I'll get anyone to take the blame. The plumber has kindly agreed a reduction in price and to fix our outstanding snagging. I think he has done us a favour by carrying on an finishing the job, so I'm happy about that. Once Roman have fixed the shower cubicle (it needs a new door) I will write to them about the problems with the tray and the cubicle with copies of the invoices and ask for some help towards the costs.

We did have a plan that we put together on a piece of graph paper, that we showed, but didn't give to the plumber, but not a formal document.

bstyle · Post by **bstyle** » Sat Mar 24, 2007 4:18 pm

No I don't think you'll find anyone to blame, it's really no ones fault although it is your Bathroom so it's quite right that you should pay the cost of the error.

panlid · Post by **panlid** » Mon Mar 26, 2007 8:42 pm

good example today. at one end of this ensuite there is a vanity unit with a sit on lipped sink. i measured its width and it was spot on size to slot in after i had tiled as long as i didnt go to deep with the adhesive.
just before i started i decided i wanted to see it in to see how it looked. good job as the sink was formed slightly out of square and it wouldnt have gon it at the back. i then fitted it all and tiled down to it and it looks great.
if i hadnt have checked i would have been knackered.

gib_goblin · Post by **gib_goblin** » Thu May 24, 2007 2:00 pm

Greetings everyone,
This is my first post and I hope it's helpfull...

My wife works in trading standards, after I described the initial situation to her. The response from a trading standards point of view is thus:

The basic answer is that the plumber should have carried out the installation with 'reasonable care and skill.' It seems to me that he should not have installed the shower once it became apparant that the tray wasn't going to fit. I would say that he has recourse against whoever designed and ordered the shower in the first place - they are liable for the mistake and as such, should bear the cost. I would need more info for a more accurate answer, but he should phone consumer direct on 08454 04 05 06 for more accurate advice. He has a claim against both to be honest.

There you go, get in touch with Consumer direct. Explain your situation and see what they say.

Post by **ultimatehandyman** » Thu May 24, 2007 2:10 pm

Thanks gib_goblin

And welcome to the forum

Stoday · Post by **Stoday** » Thu May 24, 2007 8:57 pm

panlid wrote: just before i started i decided i wanted to see it in to see how it looked. good job as the sink was formed slightly out of square and it wouldnt have gon it at the back.

Happens all the time Panlid.

When Mrs Stoday says my shelves are wonkey I point out to her that the uprights have been manufactured slightly out of square.

Help please - who is liable?

Legal Position.