lost outbox

reward pgm · Post by **reward pgm** » Sat Jun 27, 2009 1:30 pm

Hi
I recently tried to move my btinternet.com email address to microsoft office outlook it all went well until I tried to find my sent emails they are gone any way to get them back,

Thanks

dave.m · Post by **dave.m** » Sat Jun 27, 2009 3:25 pm

PGM,
Is the folder there but empty?

Try this:
http://www.roch.edu/it/html/faqs/lost_sent_items.html
Pictures included to make it easier.

dave

reward pgm · Post by **reward pgm** » Sat Jun 27, 2009 4:45 pm

Ive found them now in my original email. But my inbox is empty.
Can i get rid of outlook altogether ie can I reverse the action and go back to how I retrieved my email before ?

dave.m · Post by **dave.m** » Sat Jun 27, 2009 4:52 pm

Just don't use Outlook if you don't like it.
I installed Office from a 'iffy' disk and unticked the Outlook part of the install, so I do not have it installed.
I just used OE and Gmail for ages, then tried Thunderbird and find it very good for what I want.
What did you use to receive your email before, Outlook Express?

Forget Outlook and:
a) Try Thunderbird FREE from:
http://www.mozillamessaging.com/en-US/thunderbird/
You can transfer all your previouys folders to it along with your address book etc.
and
b) set up a Googlemail account for free from
http://tinyurl.com/n73v2k
Dead handy for general use and keep your Thunderbird account for personal stuff.

dave

reward pgm · Post by **reward pgm** » Sat Jun 27, 2009 5:02 pm

I used bt yahoo web based mail, The problem I have now is that I have found my outbox/sent but my inbox has dissappeared

I have inbox in bt yahoo but no outbox & outbox in outlook and no inbox

reward pgm · Post by **reward pgm** » Sat Jun 27, 2009 5:11 pm

I used bt yahoo web based mail, The problem I have now is that I have found my outbox/sent but my inbox has dissappeared

I have inbox in bt yahoo but no outbox & outbox in outlook and no inbox

reward pgm · Post by **reward pgm** » Sat Jun 27, 2009 5:12 pm

the folders are there just empty

dave.m · Post by **dave.m** » Sat Jun 27, 2009 6:15 pm

If the folders on your web mail are empty then the contents will have been deleted and as they are stored on the web, there is no chance of getting them back.
It is always advisable to save all emails in a folder in My Documents, even if it means doing a copy and paste to a Word Doc and then saving that.
dave