windows product code

feva · Post by **feva** » Fri Nov 06, 2009 9:11 pm

we bought a laptop of a friend who had hardly used it is a fujitsu siemens, its got vista on, now my mate only used for a week and didnt like it thats why he sold it too us, the problem im having is, every time i go onto word it asks for the product code, which ive put in letter perfect of the sticker on the bottom of the laptop, but it keeps telling me its the wrong code, what should i do?

mikew1972 · Post by **mikew1972** » Fri Nov 06, 2009 9:16 pm

The code on the bottom is for windows.
There will be a different code (on seperate documentation) for word.
Ask yer mate to dig out all the paperwork and any disks that came with it for you.

feva · Post by **feva** » Fri Nov 06, 2009 9:20 pm

mikew1972 wrote:The code on the bottom is for windows.
There will be a different code (on seperate documentation) for word.
Ask yer mate to dig out all the paperwork and any disks that came with it for you.

B0ll0cks ive got all the stuff and cant find the code!

dave.m · Post by **dave.m** » Fri Nov 06, 2009 10:05 pm

Feva,
Did the previous owner use Word? If so the code may still be on the computer.

Download Belarc Advisor from:
http://www.belarc.com/free_download.html

When run it should tell you exactly what is on the computer and all the codes for any software.

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You can also download S.I.W. from:
http://www.gtopala.com/

That will also inform you of what is installed and all the codes.

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Failing that, have a look here:
http://microsoft1.software.informer.com ... tain-help/

Not read it all but there may be some help there.

dave

Chris_J · Post by **Chris_J** » Sat Nov 07, 2009 11:32 am

Was it a dodgy copy of word or possibly a trial that came with the laptop?

If you want free Office software, you could try Open Office. Not really used it much myself, but I'm sure it allows you to save as .doc .xls and the like.

feva · Post by **feva** » Mon Nov 09, 2009 7:44 pm

its the proper version on the laptop. the problem is my mate who i bought it has split up with his girlfriend and moved down south, i bought it when they first started to have problems, ive checked everything that came in the box and theres nothing in there, i asked them to have a look but then they split up.

ive tried running the programs recommended in this post and they havent worked!

DIY_Johnny · Post by **DIY_Johnny** » Mon Nov 09, 2009 8:55 pm

Ring Microsoft, they are pretty ok with that (or at least used to be)

They just want to be sure that the copy is not nicked, they can check the code for you

asinine · Post by **asinine** » Tue Nov 10, 2009 12:17 am

Try this: http://www.pendriveapps.com/produkey-po ... -recovery/

ambriel · Post by **ambriel** » Tue Nov 10, 2009 9:58 pm

The problem with these key finder programs is that the key they return isn't necessarily the key that was entered - just one that is valid and matches the stored hash values of the original one.

Try it with one of them and compare it to the one on the sticky label on the case of the PC.

If Office products are asking you to enter a product key then it's most likely that it was a trial version installed and the trial period has expired.