Slow Download speed help

All your computer hardware and software questions in here please.

Moderator: Moderators

Chris_J
Newly registered Member
Posts: 52
Joined: Sat Oct 24, 2009 5:19 pm
Has thanked: 0
Been thanked: 0

Post by Chris_J »

You did reboot your router didn't you?

I'm on 8Mb Sky, and my download is 7.18Mb, but I am less than 1KM from the exchange.

Image

Have a looks on samknows http://www.samknows.com/broadband/

Some useful info on there.
User avatar
thescruff
Senior Member
Posts: 49685
Joined: Mon Mar 10, 2008 12:46 am
Location: Bath
Has thanked: 360 times
Been thanked: 3735 times

Post by thescruff »

Londons always good, Birmingham is nearly as good, and maidenhead is always the slowest.

The world net results are interesting.

For download Korea are top at 22.79, GB are 40 at 5.36.

For upload Lithuania are top at 9.09, GB are 61 at 0.71.

Virgin media 3.95, Telewest 9.97.

Image

Image

Image
Mr Grinch
Senior Member
Posts: 130
Joined: Sun Mar 08, 2009 8:20 am
Location: Essex, England, UK
Has thanked: 0
Been thanked: 0

Post by Mr Grinch »

Image

Still sh*t.
DIY_Johnny
Mr. Grumpy
Posts: 3193
Joined: Tue Nov 18, 2008 3:41 pm
Has thanked: 25 times
Been thanked: 109 times

Post by DIY_Johnny »

Did you ever get this sorted?

Did you ring your ISP by any chance or try another PC
User avatar
gib_goblin
Senior Member
Posts: 604
Joined: Thu May 24, 2007 10:51 am
Location: Wiltshire
Has thanked: 7 times
Been thanked: 8 times

Post by gib_goblin »

ITs possible BT Could have your local exchange oversubscribed.

He's a little story from a colleage of mine...

"He recently moved into a rented house with his GF, they have setup broadband with O2, the first 3 weeks where ok. Without warning or reason the broadband speed dropped to something like yours....

After several stern phone calls to O2, the ISP finally admitted the local exchange had been oversubscribed and BT have to upgrade the exchange, the deadline is by end of december!"


I suspected if you've tried everything else, you could be connected to a BT exchange that simply has too many users to offer anyone a decent service. You must get your ISP to investigate, if users don't complain the ISP won't go after BT. Your contract is with your ISP, if they can't offer reasonable service you have rights to cancel if you wish.
Don't buy a dwarf with learning difficulties,
It's not big and it's not clever.
Mr Grinch
Senior Member
Posts: 130
Joined: Sun Mar 08, 2009 8:20 am
Location: Essex, England, UK
Has thanked: 0
Been thanked: 0

Post by Mr Grinch »

Im back. My Router blew up a week ago and today the new router came through and im back up and running.
Here's what i have now:
Image

Much much better but still not 8mbps. Will it ever get that high ?

G
Mr Grinch
Senior Member
Posts: 130
Joined: Sun Mar 08, 2009 8:20 am
Location: Essex, England, UK
Has thanked: 0
Been thanked: 0

Post by Mr Grinch »

Another quiry.
Just tried Sittingbourne and show this:
Image

But im NOT 200miles awys. Only about 40. Whats happening ?

G
User avatar
thescruff
Senior Member
Posts: 49685
Joined: Mon Mar 10, 2008 12:46 am
Location: Bath
Has thanked: 360 times
Been thanked: 3735 times

Post by thescruff »

Image
User avatar
dave.m
Deceased 07-06-2012 R.I.P
Posts: 4989
Joined: Tue Jun 09, 2009 4:30 pm
Location: A Yorky in Lancashire
Has thanked: 13 times
Been thanked: 318 times

Post by dave.m »

Mr Grinch,

The route that the signals take is not necessarily as the crow flies nor even as the No7 bus would take, it is routed via the most available line capacity.

Doing a ping on my line sometimes takes it in hops from Lancashire to Glasgow to the Midlands to London but it does not result in slowing down, quite the opposite that it may be quicker to bypass any jams in Manchester .

Use London as your base for testing because that is the only one to prove accurate in Virgin tests.

Tiscalli can only offer UPTO 8mb/s, it all depends upon the switchboard equipment in your local switchboard and they can only ask BT to update it. There may also be some bottleknecking in the switchboard if it is oversubscribed.
You can always tell a Yorkshireman,
But you cannot tell him much.
User avatar
thescruff
Senior Member
Posts: 49685
Joined: Mon Mar 10, 2008 12:46 am
Location: Bath
Has thanked: 360 times
Been thanked: 3735 times

Post by thescruff »

This is a speed test after all the hard word and advise from the guys.

That's a 100% improvement. :thumbright:


Image
Post Reply

Return to “Computers”