![Rolling Eyes :roll:](./images/smilies/icon_rolleyes.gif)
Gonna have a look tomorrow night.
A-Z CONTENTS | DISCLAIMER | DIY VIDEO | HOME | SAFETY FIRST | FORUM RULES
Moderator: Moderators
Put a space between the : and the 3, or use - instead of :thescruff wrote:I think it's the internet that's slow but it may be the computer, so will try and log on tomorrow night around 6:30 ish
And how do you stop : 3 doing that
If you can download and save to the Desktop, then do that.
Next we have two options to go at.
1. Firstly reboot into Safe Mode.
Shut down the computer and after it is shut down, press the start button and as soon as it starts to boot up keep tapping the F8 key on the keyboard. There is only a very short time that this action will work so keep tapping the key, if it boots into normal mode, repeat the shutdown and try again.
Once in Safe Mode a black screen will appear and you can use the up and down arrows on teh keyboard to highlite and select Safe Mode, then press Enter key and it will boot into Safe Mode. Don't worry about the look of the icons and screen, just double click the download icon for MBAM and select Run.
Follow the instructions in the link I gave you in the last post. If the other computer is close by, open that link to be able to follow it. If not, I will send the instructions in another PM so that you can print them off before starting.
******************************************
If that fails then by shutting down in safe mode, and restarting, it will restart in normal mode
2.Then right click on the icon on the desktop and select Rename.
Call it anything, (UHM.exe) will do.
Then double click the icon and try to run it.
If you are unable to even download on that computer, let's get the download on the other computer.
I take it that you are using another computer to access the internet.
Do you have a USB memory stick?
Download the MBAM installer onto the non-infected computer and save to Desktop.
Right click the icon and rename it UHM.exe
Then plug in the memory stick
Go to My Computer and double click the icon for the USB Stick.
If it fills the screen then click the button next to the redbutton with the cross in it, to resize the window down.
You can move the window around by left clicking the top name bar of the window and draging it around, move it so that yopu can see the UHM.exe icon on the screen.
Then left click and hold the icon and drag it to the USB Memory stick window.
This will copy the installer to the stick.
Click the 'Safely Remove' icon near the clock and click the usb Stick in the list, when safe to remove, unplug it.
Plug the stick into the infected computer, and the window should open on the screen, if it does not show, go to My Computer and double click the icon for the USB Stick.
When it opens, double click the UHM.exe icon and click Run.
That should install the MBAM,
Then follow the instructions in the link I gave before.
Sorry if it seems a bit long winded but the infection is programmed to kill any program that might kill it. Sort of self preservation of the baddies. BUT it only knows the names of the programs and not the name you have given it. So it should not stop UHM.exe from running.