Just had kitchen re-done. Essentially we had to re do it be because the layout wasn't really working for us. So after 2 years in we decided to get it done. We'd collected the appliance beforehand and then got a joiner to fit them all for us.
However I'm having issues with the electric oven. Its a fitted unit with 2 ovens and the top one also works as a grill. The appears to work but when trying to use the top oven it trips out the power. The bottom fired up when installed but when we came to use it it doesn't fire up.
Could this be an issue with the wiring or the unit? The joiner who fitted it says the wiring side is fine and the fault lies with the unit.
Need some advice
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John MacLeod
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Re: Need some advice
You really haven't given us enough information here.jacks0003 wrote:Just had kitchen re-done. Essentially we had to re do it be because the layout wasn't really working for us. So after 2 years in we decided to get it done. We'd collected the appliance beforehand and then got a joiner to fit them all for us.
However I'm having issues with the electric oven. Its a fitted unit with 2 ovens and the top one also works as a grill. The appears to work but when trying to use the top oven it trips out the power. The bottom fired up when installed but when we came to use it it doesn't fire up.
Could this be an issue with the wiring or the unit? The joiner who fitted it says the wiring side is fine and the fault lies with the unit.
Why does the joiner say that the wiring is fine? Is he really qualified to say so?
What's the rating of the breaker that trips out?
What's the rating of the appliance?
Who put in the fixed wiring for this unit?
Who connected up the appliance?
John
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Loosenup
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Re: Need some advice
two ways to go here ..
get an independant electrician in to check wiring .. a competant guy will tell you which is faulty .. circuit or appliance.
as it is new call out service engineer under warranty , they will also tell you if hard wiring is incorrect or been connected in the appliance wrong .
Tell your joiner that you are gonna do this .
It does sound like the appliance. If it has not been connected correctly at the back of the appliance then when you turn it on a short could be causing the problem , however it could be as simple as a dead thermostat.
hope this helps
get an independant electrician in to check wiring .. a competant guy will tell you which is faulty .. circuit or appliance.
as it is new call out service engineer under warranty , they will also tell you if hard wiring is incorrect or been connected in the appliance wrong .
Tell your joiner that you are gonna do this .
It does sound like the appliance. If it has not been connected correctly at the back of the appliance then when you turn it on a short could be causing the problem , however it could be as simple as a dead thermostat.
hope this helps
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John MacLeod
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Re: Need some advice
I think the difficulty here is that if the OP calls out the manufacturer's service dept and the problem turns out to be incorrect connection or inadequate wiring, the OP can quite justifiably be held liable for a substantial call-out charge which he can readily avoid by giving us some more information and eliminating the most obvious problems first, which is why, I take it, he contacted this forum.Loosenup wrote:two ways to go here ..
get an independant electrician in to check wiring .. a competant guy will tell you which is faulty .. circuit or appliance.
as it is new call out service engineer under warranty , they will also tell you if hard wiring is incorrect or been connected in the appliance wrong .
Tell your joiner that you are gonna do this .
It does sound like the appliance. If it has not been connected correctly at the back of the appliance then when you turn it on a short could be causing the problem , however it could be as simple as a dead thermostat.
hope this helps
Similarly, competent local electricians are usually very busy guys and must charge for their services in relation to problems they didn't create. Better to isolate or eliminate obvious problems before spending good money.
John
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big-all
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Re: Need some advice
did you supply the oven or the chippy??
chippy supply chippies problem as he supplied and fitted
chippy supply chippies problem as he supplied and fitted
we are all ------------------still learning
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Loosenup
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Re: Need some advice
I agree with Al
however, if your joiner is insisting that his wiring is correct there is only 2 way to prove him if you doubt his word .. an engineer..which as pointed out you could end up paying for if it is an install problem , or a sparks , his testing will most certainly cost you . So you have to bite the bullet either way . first off .. did the joiner install the cooker supply or was it an existing circuit . second if existing , was this circuit tested before connection of said appliance , and any test done should have a certificate issued to yourself by the competent electrician that did the work . the problem is who do you accuse ? do you have a good relationship with your joiner ? I feel that you are in a delicate situation here, but as the joiner installed it I personally think it should be up to him to retest and show you that it is not his wiring but the appliance .. have him disconnect the oven from the circuit and connect another heavy load appliance to it and see if it trips out ( however a correct test of circuit will show a fault, have your joiner show the results of his test and explain them to you ) ( just one solution ) if it does not then you can be fairly certain that the oven is at fault.. I must point out that this is in no way a sure fire way of testing things .
however, if your joiner is insisting that his wiring is correct there is only 2 way to prove him if you doubt his word .. an engineer..which as pointed out you could end up paying for if it is an install problem , or a sparks , his testing will most certainly cost you . So you have to bite the bullet either way . first off .. did the joiner install the cooker supply or was it an existing circuit . second if existing , was this circuit tested before connection of said appliance , and any test done should have a certificate issued to yourself by the competent electrician that did the work . the problem is who do you accuse ? do you have a good relationship with your joiner ? I feel that you are in a delicate situation here, but as the joiner installed it I personally think it should be up to him to retest and show you that it is not his wiring but the appliance .. have him disconnect the oven from the circuit and connect another heavy load appliance to it and see if it trips out ( however a correct test of circuit will show a fault, have your joiner show the results of his test and explain them to you ) ( just one solution ) if it does not then you can be fairly certain that the oven is at fault.. I must point out that this is in no way a sure fire way of testing things .