Blank screen

Aged P · Post by **Aged P** » Sat Sep 14, 2013 7:31 am

Hi guys I have an Amilio Li2727 which has blank screen, when turning on I get computer did not shut down correctly, start as normal, in save mode, etc. When starting I get the Microsoft corporation logo with scroll then an active mouse pointer and backlit screen but nothing else, if left without touching any keys will get screen saver logos. Any ideas please. I have tryed in safe mode and removed the battery and power cord and held power button for 30 seconds, still no joy

wine~o · Post by **wine~o** » Sat Sep 14, 2013 7:48 am

Have you tried starting in "Normal" (IE not safe mode??)

Aged P · Post by **Aged P** » Sat Sep 14, 2013 7:55 am

wine~o wrote:Have you tried starting in "Normal" (IE not safe mode??)

Thanks wine oI have tryed it in all the options

wine~o · Post by **wine~o** » Sat Sep 14, 2013 8:19 am

then, there is obviously power to the monitor..Perhaps Billy goat will be around later..

wrinx · Post by **wrinx** » Sat Sep 14, 2013 8:24 am

Had something similar on my PC, it was the power unit...enough power to light up but not boot up.

wrinx

tombarry · Post by **tombarry** » Sun Sep 15, 2013 10:04 pm

After changing the battery did you check your bios settings ? Do you have any spike protection on the power supply- this can cause many a hardware fail- If hardware ok then Windows has lost its way- recovery disk or go to safe mode -system restore

BillyGoat · Post by **BillyGoat** » Mon Sep 16, 2013 8:04 am

Doesn't sound like any hardware failure to me, simply sounds like you've got a problem with Windows and it's hanging during startup.

Was you having any problems before you last shut it down? Any weird behaviour, updates, problems?

Do you have access to another PC or the recovery media for your PC?

BG

Aged P · Post by **Aged P** » Mon Sep 16, 2013 11:18 am

Hi Billygoat thanks for reply, the problem before last shut down was complete freeze up had to unplug. I don't have any recovery media do have access to another PC

BillyGoat · Post by **BillyGoat** » Mon Sep 16, 2013 11:30 am

Having a stupid day, so help me out here.....

What version on Windows have you got installed?

If you have no media, a rescue disc and system restore might be an easy option.

BG

Aged P · Post by **Aged P** » Mon Sep 16, 2013 11:43 am

Running Vista home basic

BillyGoat · Post by **BillyGoat** » Mon Sep 16, 2013 11:55 am

With any luck (if you call Vista being lucky), the other computer you have access too has Vista too.

If it does, fire it up, go Start, All Programs, Maintenance, Create a Recovery Disc

Once you've created the disc, take it to the non-working machine, start from the CD and try system restore from the menu.

Can't use the recovery discs from other versions of Windows unfortunately.

BG

Aged P · Post by **Aged P** » Mon Sep 16, 2013 12:05 pm

OK will give it a try my other PC has Vista primium

BillyGoat · Post by **BillyGoat** » Mon Sep 16, 2013 12:42 pm

should be fine, as long as it's got service pack 1 installed (if it's not, just run Windows update until it's fully updated).

BG

Aged P · Post by **Aged P** » Tue Sep 17, 2013 7:20 am

I don't have create a recovery disc option, computer fully updated runing sevice pack 2

BillyGoat · Post by **BillyGoat** » Tue Sep 17, 2013 7:53 am

Weird, ey!

Most of the support has been withdrawn or removed from Vista for those kind of tools, so it's down to forum type support really. I found this:

http://www.vistax64.com/tutorials/14182 ... -disc.html

Never used them before, but opened the files and gave a scan to check for obvious stuff. It's up to you really.

BG

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