Indian Call centres

Gadget · Post by **Gadget** » Sat Nov 24, 2007 11:52 pm

Again I digress, and I'm not sure if I've posted this before, but I get so pi**ed off with cold callers!

http://www.boreme.com/boremerigid/funny ... mer-p1.php

big-all · Post by **big-all** » Sun Nov 25, 2007 12:28 am

Have Brush Will Travel wrote:As anyone noticed nat west..in their last advertising campaign played on the uk call centre theme

They know its an issue and a good selling point to have one here

Wanadoo/orange is awful...when I speak to them I lose count of how many 'wahts' eh' can you reat that...sorry...can you speak clealry plase?

In the end I end up saying...can you put me thorugh to someone who is or can speak english..

the reply...'I ham speaking for you in language english!

the thing is they do speak english probably closer to the queens english than you or i do buuuttt

the local dialects on both sides add to the impossible senario where most conversations turn into a farce

now i am not critisizing the workers in any way as there education is probably far in excess of mine it just seems that the dialect thing is too different to work smoothly

handyman · Post by **handyman** » Sun Nov 25, 2007 9:49 am

big-all, thats a very very right on pc answer...............

i want the jobs in the uk, i want to understand the person i'm calling, i dont mind paying a bit more for this UK sevice

Stoday · Post by **Stoday** » Sun Nov 25, 2007 12:53 pm

handyman wrote: i want the jobs in the uk, i want to understand the person i'm calling,

Agreed, Handyman. Except keep out the Scots.

I can understand the northern Irish accent. And even the Welsh. But I have real problems understanding scottish accents on the phone. Scots should have elocution lessons so they can speak the Queen's English.

panlid · Post by **panlid** » Sun Nov 25, 2007 1:00 pm

i agree stods, the scot call centres are a joke.
worse than indian accents

bobbie-dazzler · Post by **bobbie-dazzler** » Sun Nov 25, 2007 3:33 pm

I'm on Sky broadband now, as was fed up with the indian call centres with BT.
But in all honestly I can say that the people who I speak to on Sky who some have really broad scots accents are much better at understanding the problem than the indian call centres., and at least I can get somewhere with Sky.

big-all · Post by **big-all** » Sun Nov 25, 2007 3:44 pm

Stoday wrote:
handyman wrote: i want the jobs in the uk, i want to understand the person i'm calling,
Agreed, Handyman. Except keep out the Scots.

I can understand the northern Irish accent. And even the Welsh. But I have real problems understanding scottish accents on the phone. Scots should have elocution lessons so they can speak the Queen's English.

the highlands accent is the worst even i have dificulty with that one

The Weegie · Post by **The Weegie** » Sun Nov 25, 2007 10:47 pm

Sorry people i have to defend This one.

Scotland in particular Glasgow has a lot of call centres like BT, Loyds TSB, SKY To name but a few.

The reasons for this is that studies have shown that the Glaswegian accent is one of the easiest in Britian to understand. That is one of the reasons it attracts the big companies.

Different accents and regions is what makes britian so diverse and unique

I will leave you with this saying.

Uchayethenoo

Hoovie · Post by **Hoovie** » Sun Nov 25, 2007 10:59 pm

Hmm - personally I'd have to take your word on this

I love the Edinburgh accent, but to be totally honest, everytime I hear a Glaswegian, it sounds like they are picking a fight (bit like the Ulster accent) - I know they are not and are friendly people, just the way it sounds

big-all · Post by **big-all** » Sun Nov 25, 2007 11:09 pm

The Weegie wrote:Sorry people i have to defend This one.

Scotland in particular Glasgow has a lot of call centres like BT, Loyds TSB, SKY To name but a few.

The reasons for this is that studies have shown that the Glaswegian accent is one of the easiest in Britian to understand. That is one of the reasons it attracts the big companies.

Different accents and regions is what makes britian so diverse and unique

I will leave you with this saying.

Uchayethenoo

ok just now

i was born and bred in auld reekie left when i was 16

Wood Magnet · Post by **Wood Magnet** » Sun Nov 25, 2007 11:43 pm

One of my best mates is Glaswegian (lost contact unfortunately) and he had trouble with Kilmarnock accents.

Gadget · Post by **Gadget** » Sun Nov 25, 2007 11:49 pm

Wood Magnet wrote:One of my best mates is Glaswegian (lost contact unfortunately) and he had trouble with Kilmarnock accents.

I can't understand the Sunderland accent, and I'm only about 7 miles away!...Can you say that again please, Woody?..

Wood Magnet · Post by **Wood Magnet** » Mon Nov 26, 2007 12:12 am

Have Brush Will Travel · Mon Nov 26, 2007 12:16 am

They should use the micky mousers..

Every sentence would start in 'eeeeeeeeeeeeeeeeeerh'

Oh Gerard got a good goal yesterday didnt he...

...good job he saved himself for the game.

terrys_plumbing_bits · Fri Jan 04, 2008 2:01 am

had to ring virgin media today about my BB, indian call centre and had to keep repeating myself,call should have lasted 2 min but ended up being on there for 10.

started kicking off with them when they told me i had to ring a telephone number which was 25p a min and they gave me a 10 pound credit on my next bill, wont forget to check either.