Annoying Lenor advert

Stoday · Post by **Stoday** » Fri Feb 08, 2008 1:22 am

Must be a p*ss poor teacher then.

handyman · Post by **handyman** » Fri Feb 08, 2008 8:18 am

why do you feel that everyone in bnq should know what and where everything is and does?

Personally, i know what i want when i go in there..............and i even know how it works

Hoovie · Post by **Hoovie** » Fri Feb 08, 2008 8:29 am

I guess expecting the assistants in a shop like B&Q to know what everything works is like going to Tesco and asking a shop assistant there how they would prepare various meals.

I find the B&Q staff more capable then in other DIY sheds - which may not say a lot about the other places

Mooncat · Post by **Mooncat** » Fri Feb 08, 2008 11:13 am

I've to a Screwfix shop only once. Expecting to find something like Focus where I could handle the goods, hoping to assess the quality of their fitted kitchen products. No chance there. And they had only half the things I did want.

PS. I'm in favour of the concentrated Lenor, we're told it's immoral to buy water in bottle from great distances, why should water in any other product be any different? Fewer lorries? An assett to the countryside and town alike.

Bludall · Post by **Bludall** » Fri Feb 08, 2008 1:02 pm

If you're in a rush and need to find a product quickly it's not unreasonable to ask someone that works there to show you where it is, after all they work there you don't!

I know where most things are in most diy stores but if I needed a technical question answered by one of their 'so called experts' then I'd ask for assistance. My oh knew what he was after but couldn't see it because displays had been changed around so had to ask (something that men do rarely) and was amused that the assistant couldn't even read a packet, FRET is not COPING!. Coping saw blades are run of the mill items in most tool boxes , we're not talking rocket science here.

The Weegie · Post by **The Weegie** » Fri Feb 08, 2008 6:06 pm

Bludall wrote: Not at all! My oh applied for a part-time job there when work was slow. Apparently he'd be no good with meeting lots of different people according to their psychometric analysis thing. He's a teacher that meets hundreds of different people every day and has to magic work out of nowhere at the drop of a hat. He asked a B&Q bod the other day where to find coping saw blades, he was shown the powered fret saw blades!

I was in B&Q the other day and asked 3 different workers if they stocked bosch professional power tools. Each one said that they had never heard of that range. When I said they are blue in colour. One of them said oh now I know what you mean they are called MAKITA

Bludall · Post by **Bludall** » Fri Feb 08, 2008 8:30 pm

Weegie,

At last someone who knows what some of the staff are like in B & Q. It can be very frustrating shopping there if you can't find what you're looking for. Don't get me wrong, I have had helpful ones but they tend to be women! If you apply for a job there you have to have an area of expertise before they consider you.

Hoovie · Post by **Hoovie** » Fri Feb 08, 2008 8:53 pm

There is a good rule of thumb in B&Q, I have found - if you want to ask advice about anything, don't even think about asking anyone under 30 - and probably 40 - but if you really have to, ask a female.

Once you get over 40 years old or so, the women don't tend to be that knowledgable, but the blokes get better as they generally have background in trades that B&Q stock products for.

and like all rule of thumbs, there will always be exceptions

Bludall · Post by **Bludall** » Fri Feb 08, 2008 9:01 pm

I think it's pot luck. We have a B & Q Warehouse and 3 normal ones within an 8 mile radius, so I can pick and choose.

skiking · Post by **skiking** » Fri Feb 08, 2008 10:44 pm

I was in B&Q a couple of weeks ago for some plastic (lol) boxes to store all the stuff we recycle these days. I found some that matched the measurements I needed but they were all damaged and marked as such but with no price

. So I picked one up and found an assistant, a woman probably late 50's who said its 10% off the price on the shelf and thats all she knew (without going to the shelf). I then found someone else, a man, probably in his early 20's who walked over to the isle, coudn't find the price, wondered off to the nearest computer terminal and found the original price and then said 50% off then asked if I had anything else to buy to which I said no so he walked me over to the trade counter and told the women on the checkout the price and all was sorted

About 10 years ago B&Q brought in the policy of employee older staff for their 'expertise' and tbh I did experience it was a good policy but in the last couple of years I've noticed that the 'older' people were no better than the younger if not worse

Bludall · Post by **Bludall** » Fri Feb 08, 2008 11:18 pm

I went into wickes just after lunch time and was surprised that it was staffed by women. There were only two male staff in the whole shop and they were moving heavy things. I think they need more men around to actually help with the technical side, should they be needed.

Gadget · Post by **Gadget** » Fri Feb 08, 2008 11:45 pm

As I often do, I'm digressing a tad. Ms Gadget and I were in a large and well respected garden centre needing advice on weedkillers. We asked a member of staff (a guy in his late 40's) for advice, and because he was a bit tied up with other customers he told a young assistant to help us. Now this young kid did not have a clue what we really wanted to know, but instead of spluttering and mumbling the usual incoherent garbage, he said "I'm sorry, but I'm not knowledgeable enough to help you so I'll get some one who knows more about it". .......... My point is, the original guy we asked (the one in his 40's) should never had allocated the young kid to help us, and it seems these kids are put on the 'front line' with very little training.........And full marks to the kid for admitting he couldn't help us!