The engineer from City Technical Services Glasgow visited today. He said it was coming from the heat exchanger because it was brown and sticky. If it were the condense pipe it would be clear. He said he'd need to book it in for a pressure test. I asked why this was necessary as we both could see where the leak was coming from and my floor is soaking. He agreed with me but said it was policy just in case the leak was coming from somewhere else in the system. I explained, "but we can both see where the leak is coming from". He agreed again but said he was just following policy.
So I need to switch off my boiler on Tuesday night for them to visit on Wednesday morning and leave it on a pressure test for what could be 48hrs which I feel is unnecessary.
I feel as if I'm being dicked around.
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