B&Q Tradepoint Delivery

Argyll · Post by **Argyll** » Fri Oct 13, 2023 4:55 pm

My kitchen arrived this morning. It looks like there's a pallet missing. I've only one base unit and two wall units. I called their customer service line and was told no one's answering their phones in that department but someone should get back to me within 72hrs

I told them it's unacceptable and I've emailed their CEO Graham Bell.

What a joke!

dewaltdisney · Post by **dewaltdisney** » Fri Oct 13, 2023 5:18 pm

Useless, it happens all the time.

DWD

oz0707 · Post by **oz0707** » Sat Oct 14, 2023 9:17 am

Friday the 13th!

Argyll · Post by **Argyll** » Sat Oct 14, 2023 9:19 am

oz0707 wrote: ↑Sat Oct 14, 2023 9:17 am Friday the 13th!

Aye I know

It didn't go unnoticed mate.

Someone from the CEO office contacted me. They're looking into it. It won't happen before Monday though