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Posted: Wed Nov 04, 2009 9:03 pm
by bobbie-dazzler
Cheers for that darren, :thumbright: will do it first thing tomorrow morning and I will let you know how I get on. :-)

Posted: Wed Nov 04, 2009 9:38 pm
by dave.m
Bobbie,

If you already have an antivirus program DO NOT download another to use as well as your existing one, you should only have one AV program installed and running on a computer.

As those emails were sent when your PC was shut down and not in use, it could either be
(a) a virus that has accessed your computer and email address book in the past and used the info to send emails addressed from you or,
(b) someone elses computer that has a virus and they have both your email address and those of the people who received the email.

I think it highly unlikely that (a) is the case because EVERYONE in your address book would have received the email, so it narrows it down to someone close to you who has all four addresses in their address book and a contaminated computer. It most probably turns out that everyone in their address book got a spam email allegedly from you but only the ones who know you have replied to you.

To be certain that your computer is clean:

1st thing to do is clear out all your temporary files, tool of choice is ATF Cleaner, it is free and you do not have to install it. Download and instructions here (Windows XP, 2K, 2003 & Vista ONLY)
* NOTE : If you would like to keep your saved passwords, click No at the prompt.

-- Click on ATF-Cleaner to run it
-- Where it says Select Files To Delete, Check the Select All Option
-- Click Empty Selected - > OK

If you use Firefox browser, do this also:

* Click Firefox at the top and choose Select All from the list.
* Click the Empty Selected button.


Then, please download MalwareBytes' AntiMalware


* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to the following:

o Update Malwarebytes' Anti-Malware
o Launch Malwarebytes' Anti-Malware

* Then click Finish

If an update is found, it will download and install the latest version.

* Once the program has loaded, select > Perform Quick Scan, then click > Scan.
* When the scan is complete, click > OK, then > Show Results to view the results.
* Be sure that everything is checked, and click > Remove Selected.
* When completed, a log will open in Notepad. Save this log to My Documents in case it is needed for reference.
Reboot as required.


dave

Posted: Wed Nov 04, 2009 10:16 pm
by Chris_J
Spybot Search and Destroy is good too, however I have seen Spy Doctor and I'm unsure what this one is after searching for Spybot.

I've had a similar email a few times, usually from some electrical store in China using a contact's email address.

Posted: Thu Nov 05, 2009 2:11 pm
by mundungus
It was in the news about a month ago that many of these accounts had been hacked and the passwords were published.

If you were away, chances are some enterprising spammer has used your account for some free spamming safe in the knowledge that people in your address book probably wont be filtering emails that appear to be coming from you.

If anyone has a hotmail, yahoo, gmail or AOL account and you haven't changed your password in the last month, it would be a good idea to do so now.

Here's the news story.

http://news.bbc.co.uk/2/hi/technology/8292299.stm