new computer new monitor not happy together

big-all · Post by **big-all** » Wed Sep 26, 2007 12:12 pm

radeon9600ser
agp[0x4150]
256mb

driver
30/09/03
ati tenoligies
version6 14 10 6396

is that the correct info

direct x 9.0c/4.09.0000.0904

how do you print the screen !1 i have tryed the print screen button and nowt happens

Hoovie · Post by **Hoovie** » Wed Sep 26, 2007 12:39 pm

big-all wrote:radeon9600ser
agp[0x4150]
256mb

driver
30/09/03
ati tenoligies
version6 14 10 6396

is that the correct info

direct x 9.0c/4.09.0000.0904

how do you print the screen !1 i have tryed the print screen button and nowt happens

Right - the video driver sounds very old!! be 4 years old in 4 days - time to let him have a pension and get a fresh one!!

Directx looks like it is installed ok - nice one

I have a screen grabber app that I can copy bits of screen to clipboard - lots about, I use one called "Screen Grab Pro" - does what I need and is free

Back to video ... you need a new driver! #1 - ATI is now owned by AMD (just in case when you go get one, you think you may be in wrong place)

This is ATI home page http://ati.amd.com/products/index.html

By going to "Support & Drivers" and choosing your setup - Windows XP (I assume) and ATI Radeon 9600 series, I ended up here

http://game.amd.com/us-en/drivers_catal ... radeonx-xp

Click on the link above and you will be able to download a new driver released just this month, so as fresh as you will ever want to get!!

Of the two options they give, I personally wouldchose #1 as I like to fiddle about. If you want as straightforward an install, #2 may be best?
Also bookmark this ATI page as you may want to return to it

Think I may update my own ATI drivers - they are middle aged (2 years old)

Have fun!

big-all · Post by **big-all** » Wed Sep 26, 2007 12:45 pm

cant even find option 2 never mind download it

big-all · Post by **big-all** » Wed Sep 26, 2007 1:29 pm

well down loaded the display driver said in restart it would go through tests
restarted didnt do any tests still doesnt work

Hoovie · Post by **Hoovie** » Wed Sep 26, 2007 1:31 pm

click on the link http://game.amd.com/us-en/drivers_catal ... radeonx-xp

Does that open up a very reddish type of web window?

If not - you got problems beyond a video driver

Just seen what you mean - there is a typo that I never noticed

The second Option 1 should say Option 2

do that one

big-all · Post by **big-all** » Wed Sep 26, 2007 1:33 pm

yes thats the one i have done and it still dosnt work as per my last post

Hoovie · Post by **Hoovie** » Wed Sep 26, 2007 1:35 pm

i was typng my reply whike you posted your last update so didn't see it

so the situation at the moment is the driver is astill the one from 30/09/2003 then?

big-all · Post by **big-all** » Wed Sep 26, 2007 1:36 pm

well the new driver os on the tool bar it just dosnt seem to work

Hoovie · Post by **Hoovie** » Wed Sep 26, 2007 1:39 pm

If you follow the same process as before to check the driver versin what do you get?

sometime you need to disable spyware apps or Anti virus apps before you install drivers- may be worth doing that

big-all · Post by **big-all** » Wed Sep 26, 2007 1:41 pm

i have avg and aol i think do i have to shut them both off

Hoovie · Post by **Hoovie** » Wed Sep 26, 2007 1:45 pm

may as well! just to make sure

Hoovie · Post by **Hoovie** » Wed Sep 26, 2007 1:46 pm

norton is no more on your system then?

big-all · Post by **big-all** » Wed Sep 26, 2007 1:47 pm

havent got a clue

big-all · Post by **big-all** » Wed Sep 26, 2007 1:54 pm

ok i am lost where do you turn off what ever it was[firewall ]cant find it on the task bar any more

Hoovie · Post by **Hoovie** » Wed Sep 26, 2007 1:57 pm

Start >>> Control Panel >>> Windows Firewall (for firewall)

was it AVG ? if you turned that off, it would stil be on the task bar but in B&W instead of colour