Loft water tank

Townie9371 · Post by **Townie9371** » Tue Nov 05, 2024 5:57 pm

Had my bathroom refitted this week and after he fitted new towel radiator and moved bath pipe work my boiler didn't work properly.I found out today by a gas safe engineer that my loft tank was empty meaning my boiler had no water in it So when he filled loft tank my boiler filled up with water but then leaked,he said because I ran it without water Do I have a case against bathroom fitter?
Should he have checked water level in loft and boiler?
I never had trouble with boiler before.i know it's old but worked perfectly before.now I need a new boiler.
Any ideas?
Claines on fitters insurance maybe?
Any help appreciated

Someone-Else · Post by **Someone-Else** » Tue Nov 05, 2024 6:19 pm

Sorry to hear of your dilemma, but you need legal advice, which no one on this forum is qualified for.

Townie9371 · Post by **Townie9371** » Tue Nov 05, 2024 6:22 pm

I suppose I should rephrase it....
Should he have checked water system before he let me use boiler????
Would a plumber check this???
Or don't plumbers bother?

Someone-Else · Post by **Someone-Else** » Tue Nov 05, 2024 6:28 pm

Down to each person what they do or do not do. You still need legal advice, Sorry it is not the answer you seek.

dewaltdisney · Post by **dewaltdisney** » Tue Nov 05, 2024 7:40 pm

A general point for you to consider. As the boiler is old there will a betterment clause in the insurance and any claim will be reduced according to the age of the boiler. Boiler life is generally reckoned to be 12 to 15 years depending on if it is an A line boiler. This could mean that there might not be any money in it to go through the hurdles to get to making a claim. It would appear that there has been some error but the plumber is not a heating engineer, so that is another argument. Some times it is less stressful to take it on the chin and replace the boiler which was coming due anyway it sounds.

DWD

yartin · Post by **yartin** » Tue Nov 05, 2024 7:53 pm

What was the arrangement for the works? Sounds he had to empty central heating so he can do the pipe work for new towel rad?

If he emptied the loft tank then he should have filled it before he left. If so, I would send a "letter before action" demanding the cost to rectify the issue giving him 10 working days to reply, money claim on line if no response.

I had plumbers (not gas engineers) coming to my house changing rads location, they would empty the system modify pipes, fill tank fire boiler and leave.

yartin · Post by **yartin** » Tue Nov 05, 2024 7:53 pm

dewaltdisney wrote: ↑Tue Nov 05, 2024 7:40 pm A general point for you to consider. As the boiler is old there will a betterment clause in the insurance and any claim will be reduced according to the age of the boiler. Boiler life is generally reckoned to be 12 to 15 years depending on if it is an A line boiler. This could mean that there might not be any money in it to go through the hurdles to get to making a claim. It would appear that there has been some error but the plumber is not a heating engineer, so that is another argument. Some times it is less stressful to take it on the chin and replace the boiler which was coming due anyway it sounds.

DWD

That really hurts. Because I won't change my old boiler for any new boiler. Ideal Classic RS60 over 25 years old, came with the house since 2002 so far spent only spent £50 for not needed service.

Townie9371 · Post by **Townie9371** » Tue Nov 05, 2024 8:56 pm

Not paid him yet,he didn't actually go in loft I think when he drained the rads the ball cock might have not gone back up.when I have had radiator work in the past they always put an inhebibator solution in tank afterwards.so would have checked ballcock I suppose.i never thought boiler would have no water in it fitter actually seen me struggling with it and didn't mention anything.
His trader insurance might cover it......