www.ultimatehandyman.co.uk

I don't know if this should be in the Grumpy corner or not.

Computer has been running very slow for nearly a week. Last night decided to C Clean it no problems. About an hour later AVG 8.5 detected to viruses. AVG said that it had successfully deleted Viruses.

Went back on it later on to discover that the Welcome sign appeared and nothing else.

Could not access anything.

So decided to phone Toshiba hotline. £1.50 a minute On it for 8 minutes

To be fair to the guy from Toshiba he was talking me through the process quickly

So back to my point. Is AVG really that good at deleting viruses or would I be better of with Norton. I mean after all you are getting AVG for nothing.

Did you update you AVG database? These anitvirus phase in and out of popularity.

I used AVG for years and went to AVAST.

Either is better that Norton / McAfee, as they are too intrusive on your machine, will slow your machine down and hard to uninstall. You can't even take p#ss without it asking you if you washed your hands. As regards virus detection recent tests seem to show that AVG beats norton

You should also have a malware on your machine, something like Malwarebytes. AVG has it but Malwarebytes is better in my view

Kaspersky or Bitdefender seem to be the best for the paid versions

AVG 8.5 is an old version, if you want to carry on using it then get AVG 9.0 using the free button on the left.
Download it and save to desktop or folder where you know where it is.

You can then either install it over the top of the v8.5 or use the AVG Removal Tool. If you use the removal tool, get the 32 or 64 bit version appropriate to your OS, download and save to desktop, then disconnect from the internet and remove the old version.
Install the new version, reconnect to the internet and check for updates.
If you choose a different antivirus program then you should use the removal tool so that any leftovers are removed and will not conflict with new software.

Unlike a Scotsman wanting to pay when there are free options but if you do want to pay then either ESET NOD32 at about £39 or Kaspersky are about the best.
You will still need a AntiSpyware program running in real-time to protect against Malware.

My answer to getting the free versions is that they HAVE to be good otherwise businesses would not go for the expensive paid versions. The reason for giving the free versions out is that it then enables the developer to have millions of copies working and detecting the latest virus or malware infections quickly, so that they can issue definitions of the latest attacks and get the things removed.

For a private computer or even a small business LAN the free ones are good enough. The best program to protect your computer is Common Sense. But some free ideas here:
NOW! That‘s What I Call Software. 1.

dave

What's your thoughts on a antispyware Dave?

The lack of realtime update can be a problem with Malwarebytes

Thanks for the info guys. At the moment I am downloading A squared free and microsoft security essentials.

Any others I should download.

Also I'm not going to use AVG anymore How do I completely uninstall it from my computer thanks.

Also I'm not going to use AVG anymore How do I completely uninstall it from my computer thanks.

Use the removal tool that I linked to above.
Also, what firewall do you have turned on?

The lack of realtime update can be a problem with Malwarebytes

Real-time updates don't matter with SAS or MBAM because the free versions are not offering real-time protection, so it is just a matter of clicking to update before running a scan about once a week, OR if you suspect that something is on your computer.
This is from my list of free software:

"WinPatrol, Windows Defender, Spyware Terminator and Spyware Blaster are real-time system protectors. Also Spybot Search & destroy has the ‘Tea-timer’ as real-time protection."
Now Microsoft SE can be added to the real-time list of free programs that protect against Malware and spyware.

dave

Dave,

To be honest. I wouldn't know

I have Mozilla firefox Is that one

I'm very pleased with Kaspersky Internet security 2010.

I also use ad aware and on Daves advice Malware bytes

Weegie,
Sorry I didn't get back yesterday, had a bad dose of the runs and spent most of the day resident in the bog. No wireless connection in there.

Which operating system do you have, is it Windows XP, or Vista or Windows 7.

Look in your Start -> Control Panel for a section that is labelled Security or something similar.
Look for Firewall and see which it says is turned on. If it doesn't indicate any as being On then click the Windows Firewall to turn it on.

dave

dave.m wrote:Weegie,
Sorry I didn't get back yesterday, had a bad dose of the runs and spent most of the day resident in the bog. No wireless connection in there.

Which operating system do you have, is it Windows XP, or Vista or Windows 7.

Look in your Start -> Control Panel for a section that is labelled Security or something similar.
Look for Firewall and see which it says is turned on. If it doesn't indicate any as being On then click the Windows Firewall to turn it on.

dave

Hi Dave, First time I have been able to use the computer since this morning. I think my computer has multiple viruses. Every time I trie to access UHM site or any site it would redirect me to websites for female cosmetics or car parts. Then about 2pm Windows secruity centre detected a virus.Deleted it however was still unable to access internet. Even just no as I type the wordd are not right I am typing S and its coiing up D.

Sorry back to your question it is XP that I have and yes the firewall is on Cheers

Computer still aint right though.

As and when youcan gain access to the internet:
1. Download Dr.Web CureIt!.
2. Double-click on the downloaded file.
3. Wait while the utility scans your system.
4. When the scanning is finished, view the scan report.

You do not check it for updates, it comes with the latest updates and once you used it you just uninstall it.

If something is redirecting you when you click on a link, it sounds more like adware than a virus.

Raymond describes each type of infection, clearly.

dave

Are all your documents and pictures backedup to a seperate hard drive?

If all else fails to clean it, it may be worth either reloading Windows XP if you have a disc or reverting back to factory settings if your computer has a partition with it loaded.
What make and model is it?

dave

Hi Dave,

Been trying all night to get on net. No back up hard drive

Unable to download Dr.web cureit.

My computer is Toshiba equime A100- 147

Why did my post come up 3 times

That should confuse them