www.ultimatehandyman.co.uk

Ok I'm a numpty with puters, firstly.

I have JBL speakers attached to my PC and they are only a few months old. All of a sudden they don't work - my conclusion is they are fekked.
I have checked all is plugged in and nothin is on mute.


HELP PLEASE

Is the sound turned on

Yep nothing on mute either.

Have you taken the ear plugs out.

Got another computer you can test the speakers in.

nope

But good idea I could plug into a mates

I'm sure the computer guys will be around soon.

Got another computer you can test the speakers in.

Awaiting result of that.

Are they powered from a mains adaptor or from the computer?
Is the mains adaptor switched on?
Do the speakers have a 'power on' light and is it on?
Try a set of headphones in the headphone socket on your computer and also in the headphone socket on the speakers if there is one.

What operating system do you have, XP, Vista or Win7
Check in Control Panel -> Sounds and Audio to see what the settings are there. Is a mute button ticked there?

Check in Device Manager (Start -> right click My Computer -> Properties -> Device manager) for Sound & Audio controllers, double click each one and see what it says in the Status box, it should say it is working properly. If not post back what it says.

dave

What dave says is nearly always the culprit. My sometimes seems to get reset to "Headphone" or the device drive is set wrong (Sound1.jpg)

Also, you might wanna check if there is deadicated software for the audio device and it is set up for your correct speaker system (Sound2.jpg) and not on mute (sound3.jpg)

They could alse be plugged into the wrong inout jacks at the back of course or are not in fully

Plug the speakers into a mp3 player and see if they work off that.

still doesn't work with head phones and on device manager it says the device is working properly so i think it may be the sound card any way of checkin if the sound cards ok or not?

When the realtek control panel is up (the blue one)

try unplugging the speaker jacks into whereever they are plugged in to when the control panel is up, it might identify them then.

Steve the Gas wrote:still doesn't work with head phones and on device manager it says the device is working properly so i think it may be the sound card any way of checkin if the sound cards ok or not?

9 times out of ten if it was working and you have not opened the computer up the problem will be a software one.
If you go into device manager and remove the soundcard from there then re-boot the computer should re-detect it and re-install the drivers. This will usually fix a software problem. Do you know the exact make and model of the sound card so that if it asks for driver disks you can download the drivers off the net? ...or do you have driver discs for the sound card already?

Right Thanx all.

They work plugged into the headphone jack
is going on?