problems with brand name tools faulty or poor manufacture

[big-all]

idea off this thread is so may people hate one brand and love another

can you please tell us your experiences with your power tools
any faults how you dealt with them how you where treated by the retailer/manufacturer
has it put you off the brand or has other peoples moaning put you off or recommendations make you buy any tools
have you ever been dissapointed with a recomendation

[jmcp]

Hi,

I bought a Hitachi 18v drill earlier this year and it has been pretty good and I wanted a jigsaw so decided I would also get a Hitachi after my experience with the drill. I bought the model CJ110 from B&Q for about £80 (it was a 20% off day), got it home, put a blade in it, turned it on and the mechanism for holding the blade in was knackered, infact, the whole jigsaw felt pretty shabbily made so I took it back and I was given a refund without any hassle.

This has put doubts in my mind about Hitachi products as I was going to buy some other Hitachi tools like a circular saw and grinder but eventually bought a Bosch circular saw. For me, it is usually always about getting perceived value for moneys so, if the price is right then I probably would buy other Hitachi tools but definately not their jigsaws.

Cheers, John

[big-all]

makes you wonder if its one off those engineering mistakes they sell off cheap to get rid off them
any way iff every body can remember to put the model number then we can do a comparason

i had a ryobi "take 5" 18v jigsaw it was crabbing[cutting at an angle] sent it off to be repaired naked in a cardboard box
in a couple off weeks i hadn't got it back so phoned the repair company they said the blade clamps where out off stock and the lady who was holiday cover 'by mistake gave me the direct contact to ryobi trade repair enquiries
any way to cut a long story short they sent me a brand new jigsaw in a trade case with 2x2ah batteries and charger
i initially was disappointed as the jigsaw had different batteries but luckily enough the batteries fitted the then new fangle ONE+ system which i now have over 20 off the tools lol

[Hitch]

I think its hard to make a comparison, a lot of manufactures make models of varying quality, aimed at different markets.
Take Makita, they have Makita, and maktec.
Take Dewalt, they have dewalt and D&D
Milwaukee, and Ryobi.....
You can expect to buy top of the range tools for heavy duty use in B&Q.
If something falls apart due to a manufacturing error, that happens regardless of manufactures QC.

[fin]

ive never had real bad issues with tools.

i own a few dewalt tools (dw997 cordless dw701 chop say and an impact driver.)

the impact driver has a tendency to spark a bit and dont seem as good as my mates makita.

the chop saw im getting a bit peeved with as its not that accurate. and the cordless is now needing new carbon brushes

i own a hitachi c7u2 circular. i had to replace the motor brushes as it started smoking one time. i shuda replaced the blade. my own fault. spares are cheap enough though and its a good machine imo with a cracking adjustment mechanism.

makita jigsaw 4350fcxwt or something like that. just a new tool really. seems fine i guess though does tend to cut funny shapes as all jigsaws doo.

[Stella]

I once bought a Perles drill, it broke the same day!

Took it back and got it repaired and it was then ok for a few years.

It was useless on hammer action though.

I always buy Bosch now

[fin]

been there done that wif the perles stuff. had a 110v and a 240v hammer dril.

the 110v has been used to keep the 240v drill working lol

[royaloakcarpentry]

Only problems have been Dewalt tools. learnt very quickly that they were cack and have steered clear of them for years now.

You can tell how inferior the dewalt chop/bevel saws are compared to makita or elektrabekum with just one cut.

never had problems with makita, bosche or Hilti.

[fipple]

For 6 yrs straight i was fitting kitchens with a dewalt fatboy kit...18v..apart from there weight,they never once let me down...crazy when u think it was used at least 4 days a week,week in week out!...

I own a hitachi 12v kit...impact..drill/driver...respricator....lots of power and so comfortable to use...lithium batterys last an age...

only had a problem with black& decker...18v drill/driver...chuck becoming loose....loss of power..

all in all i think theres so much competition that us customers get such a varied choice to choose...and standards are quite high unless u go for lower end,...although saying tht i know plenty of guys that still have erburs black n deckers....nu tools and wickes own brands still pumping out the work...difference being the spec on these lower end machines...

If i had to choose id go for dewalt..hitachi..not let me dwn yet so staying loyal!

[fipple]

sorry ...hitachi 10.8v kit not 12v

[Simon Site Manager]

Have had the same DeWalt driver for must be something like 15 years +, on its 3rd body, but the mechanics have never gone wrong.

S

[dave.m]

Have had the same DeWalt driver for must be something like 15 years +, on its 3rd body, but the mechanics have never gone wrong.

S

Sounds Familiar:

[big-all]

all manufacturers get it wrong occasionally you cant improve things and move on without the odd problem

people forget the years off abuse and overloading tools they only remember the ones that fail

had a tradesman slagging off ryobi continuously every time i posted eventualy got out off him that he had taken back 2 hammer drill that wouldn't charge one after the other
problem
"A" batteries wont charge iff to hot was trying to charge at around 35 degrees
"B"they are not for trade use although they cope well with light to medium trade use no probs

next time you have a fault with a tool take all the tools you have and how long you have had the individual tools
add all you years together and how many failures divide the years by failures that will give you a figure off years per failure

[MFCGMFC]

got a makita combi drill last year and a few months later the charge packed in

went back to screwfix and after much faffing around i finally got the relevant numbers to get in contact with to get the charger sorted

courier came on the tuesday to pick the lot up, thursday i get a card through the door saying it was waiting for me the local sorting office

full working condition, they even tightened up the chuck which had came loose

great service from the makita repair line

[big-all]

people speak as highly about the bosch blue service