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XP Home logging in problem

Posted: Tue Dec 14, 2010 11:34 pm
by Mooncat
A new fault has appeared recently on my Acer Veriton N260G

After a normal session I can log off, but sometimes when I try to log back on, when the screen with the username and password field appears, there is no flashing insert point and entering password does not show, though the mouse pointer works ok.

The only way to get going again is to restart the computer and then all is well.

Any ideas, anyone?

Re: XP Home logging in problem

Posted: Wed Dec 15, 2010 12:09 am
by dave.m
Cat,
Is it a USB keyboard or a PS2 keyboard?

dave

Re: XP Home logging in problem

Posted: Wed Dec 15, 2010 12:36 am
by Mooncat
It is a PS2 type, also by Acer, supplied with the computer, Dave. The mouse is a USB type.

Re: XP Home logging in problem

Posted: Wed Dec 15, 2010 12:45 am
by DIY_Johnny
try pressing the tab key or ALT+TAB to get the focus of the text box, (to enter the password). Could require an XP update or driver update.

Dave will know more

Re: XP Home logging in problem

Posted: Wed Dec 15, 2010 12:08 pm
by chat_to_rich
I've had a quick search on Google and some users have found that the following fixes the problem. Click Start, then Run. In the box type regsvr32 shgina.dll and press Enter. If this doesn't work, a work around is to press CTRL+ALT+DEL twice at the login screen. This displays the standard Windows logon box.

Re: XP Home logging in problem

Posted: Wed Dec 15, 2010 4:58 pm
by Mooncat
Thanks everyone, I'll see how I get on next time it happens.

Re: XP Home logging in problem

Posted: Thu Dec 16, 2010 11:27 pm
by Mooncat
I used the ALT- CTL - DEL method twice, it works. Will try the other ideas tomorrow.