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Burning CD's
Posted: Sun Jul 03, 2011 5:32 pm
by Simon Site Manager
Hi Guys,
Have a new Acer i5 laptop, tried for the first time today to burn a CD, having big problems! Tried it on i-tunes, it starts burn then stops, so I transferred the files to Windows Media Player, it burns a bit of the first song then after 99% burnt comes up tells me that the DVD writer is busy, have been on National Panasonic's website to check I have the latest driver, have been on Microsoft's repair site that tells me there was a problem but it is now fixed.....well it ain't! I am try to burn onto CD-R and have trashed 10 of them already. Any ideas greatly appreciated.
Thanks,
Simon
Re: Burning CD's
Posted: Sun Jul 03, 2011 8:22 pm
by RichieP
Have you tried dropping the burn speed to the next one down? Eg, if it says it will burn at 48x, change it to 32x
Still won't take long.
Have you used these CDs elsewhere? Could be a bad batch of cheapos (what brand are they?)
Re: Burning CD's
Posted: Sun Jul 03, 2011 8:36 pm
by Simon Site Manager
Hi Rich,
Thanks for getting back to me, have dropped the speed, discs are Tesco's but not the cheapies! Have read on-line that other people have had problems writing discs by the Mashita DVD-RAM UJ890AS.
Machine is only a month old so back to PC World for me!
SSM
Re: Burning CD's
Posted: Sun Jul 03, 2011 9:17 pm
by RichieP
Yeah, don't blame you. Get them to prove it works in front of you, or get a replacement.
Re: Burning CD's
Posted: Mon Jul 04, 2011 8:04 pm
by Simon Site Manager
Bought a replacement today, 'bout 25 quid, the alternative was to wait for 2 weeks for the repair and could not get a temp replacement laptop 'cos I didn't have their rip-off insurance......burning is working fine now...Cheers Richie!
SSM
Re: Burning CD's
Posted: Mon Jul 04, 2011 8:21 pm
by thescruff
You don't need their rip off insurance.
Take it back and tell them if they can't fix it while you wait you want your money back or replacement.
They tried that with a tom tom I got from them.
Re: Burning CD's
Posted: Mon Jul 04, 2011 8:37 pm
by RichieP
Agree with scruff.
I take it this means you've bought an external DVD-RW? You shouldn't have to pay out for anything if it's faulty.
Re: Burning CD's
Posted: Mon Jul 04, 2011 8:39 pm
by thescruff
Not fit for purpose gets them in a panic.
Re: Burning CD's
Posted: Tue Jul 05, 2011 7:42 pm
by Simon Site Manager
True guys, but I'm not willing to wait 2 weeks for the repair!
SSM
Re: Burning CD's
Posted: Tue Jul 05, 2011 7:56 pm
by thescruff
You don't have too, tell em you want a refund, then buy another.
Exactly how old is it.
Re: Burning CD's
Posted: Fri Jul 08, 2011 7:51 pm
by Simon Site Manager
Hi John,
5th of May I bought it, but all fixed now!
SSM
Re: Burning CD's
Posted: Fri Jul 08, 2011 7:58 pm
by thescruff
Well done Simon.
Wanna sort my new toy out next.