www.ultimatehandyman.co.uk

Hi all, it seems that my pc has picked up this about:blank virus.

most things work normally but if i go to any pages from oron ,filesonic zshare etc then all that appears in the address bar is about:blank

have done a bit of looking on tinternet and every site says different things.

Please can anyone give me a step by step guide as to how to remove this damn bug as its very frustrating .

Cheers

Nick

Download and install MBAM http://www.malwarebytes.org/ Let it update after installation and run a full scan. Post back the results.

cheers rich . Will do as soon as i get home tonight
thanks
Nick

Right performed scan , deleted items as recommended by program , a copy of the log is below,

seems to have done nothing to the problem


Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7672

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

07/09/2011 19:26:07
mbam-log-2011-09-07 (19-26-07).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 348775
Time elapsed: 55 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adware Away 4.1.0_is1 (Rogue.AdwareAway) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Nick\downloads\adwareaway.exe (Rogue.AdwareAway) -> Quarantined and deleted successfully.




any more help to remove this annoying virus


thanks



Nick

Take a look at this http://www.pchell.com/support/aboutblank.shtml Try the automatic removal option first as the manual steps are quite involved.

Are you using Chrome browser? Some bugs reported with that browser ie some websites displaying about:blank.
If all your antispyware progams show no infection then try running winsockfix to fix any internet connectivity problems, and you could try restoring your system to a date prior to the problem.
Make sure you have no about:blank adware on your system. There is a help phone number towards the bottom of that webpage, which you could skype if not in nth america.

Tried the automatic way rich but no change , the adaware program finds 2 errors, but then asks you to buy the program for $29 to remove them. The manual weay seems to be very complicated but it looks like i dont have any choice but to try it. I am not running chrome at all so it cannot be that .

if i thought the adaware prog would fix it i would buy it but if its not going to help why waste the money .


any other options open to me ?


Nick

Before going the manual way try the instructions here: http://www.bleepingcomputer.com/forums/topic4210.html

Sadly that link is 7 years old and as such the program has been removed by the owners. Will have to go the manual way then .

Thanks for your help rich , will let you know how i get on with it .


Nick

Have you tried this one.

http://www.spyware-removal.com/remove-about-blank.html

Sadly scruff another 'free' download that you have to register and pay for

cant even prinot off the manual instructions now as the mrs has stuffed the printer up

Nick,
Use STOPZilla to try and remove it.
Instructions and download link is here:
http://www.free-web-browsers.com/remove ... aboutblank

dave

chat_to_rich wrote:Download and install MBAM http://www.malwarebytes.org/ Let it update after installation and run a full scan. Post back the results.

Yes, malwarebytes is a brilliant program. Many companies recommended that I have done works experience for