B & Q Cooke & Lewis Kitchen, Soft Draw Close Probs

[msg2004]

Hello,

Installed kitchen about 9 months ago. We look after it and only my wife really uses the kitchen, it's her pride and joy and v careful with it.

Initially, som of the soft closers on the 900mm cabinet doors allowed doors to slam shut rather than self, soft close - they sent us new closers, ok but others playing up.

New problem and my main query, the drawers soft closers/runners, the main draw under the hob that is frequently used, about 4/5 times a day, seems as though the closer is not fully soft closing ie allowing the draw to lightly slam shut rather than goes to close, slows and gentle close. Like I said, we look after our goods - what worries me that in a couple of months time warranty will be out - these systems usually break down that quick, especially the draws?

Anyone esle suffer from these closer problems?

i will ring B&Q in a week or so to get new set of runners and fit

Thanks in advance.

[Wes]

Now this is getting controversial

b-q-cooke-and-lewis-bearings-t61943.html

[nick200]

It certainly is, as in the end I have found that only B and Q can help.....well they are looking into it. I will let you know how it goes as ours is over two years .

We also have problems with soft close but have accepted it now....

[msg2004]

Hi
thanks all, any more help?
i will update once I have contacted b and q.