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is this what I should expect

Posted: Tue Aug 21, 2018 12:22 pm
by handie
we had some timber windows and the installers made a bit of a mess...there were large areas of plaster missing...chunks taken out of the bay framework, no fixings - just bits of softwood and foam, the ceiling in the bay was ripped down, the cavities were breached. They said it was quite normal - we said it was excessive.....Any comments??

Re: is this what I should expect

Posted: Tue Aug 21, 2018 12:33 pm
by sammy.se
That sounds excessive, can you share any pics?

Sent from my Nexus 5X using Tapatalk

Re: is this what I should expect

Posted: Tue Aug 21, 2018 12:35 pm
by moderator7
If you're asking a question rather than showing photos of work which is known to be bad, then this is probably better in General. I've moved it.
You need to post some images though.
This is how to
how-to-post-pictures-t254.html

Re: is this what I should expect

Posted: Tue Aug 21, 2018 6:10 pm
by dewaltdisney
It is normal to make good to some extent. usually a bit of plaster comes away somewhere. Are they Fensa or a cash job?

DWD

Re: is this what I should expect

Posted: Thu Aug 23, 2018 7:47 pm
by handie
I can email a picture but don't seem to be able to upload. They were FENSA and Which Trusted Trader....the ombudsman found in my favour but they wouldn't pay up. We are now in court and they say the damage was normal....

Re: is this what I should expect

Posted: Thu Aug 23, 2018 7:59 pm
by handie
here is a picture