Laptop Blue screen of death

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ultimatehandyman
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Post by ultimatehandyman »

knoba wrote:Hey RichieP, sounds like he HATEs it. What d'ya reckon?

I agree UHM. If it's still under warranty let them deal with it. You're the client here!
I do HATE it with a passion, it is a pile of crap!

The problem is that I am a very "busy" person and I have a million better things to do than call PC world and explain my problems to them, only to be asked if I have done this or that, then They will probably tell me to take it back to Blackpool, which will take 2 hours out of my day. Arghh

:cb
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skiking
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Post by skiking »

Even PCWorld aren't that tw*tish to make you go to where you bought it from - probably won't even notice the store details on the reciept.

They are not renowed for their aftersales ::b (not that good at pre-sales either - can you tell I don't like DSG :oops:)
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RichieP
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Post by RichieP »

They are pretty useless and will probably try to tell you that you'll need to get in touch with Toshiba, which is a load of b0ll0x. Your contract is with PC World. You bought it from them, they are responsible for it under warranty.
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ultimatehandyman
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Post by ultimatehandyman »

I inserted the recovery disk as a last ditch attempt to fix it before calling PC world and it crashed and will not do anything at all now ::b

I called PC world and they were surprisingly very helpful and are collecting it on Tuesday :wink:

Hopefully they will fix it pretty quickly.
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RichieP
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Post by RichieP »

Fair enough. It's the least they could do.
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ultimatehandyman
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Post by ultimatehandyman »

Just need to get the desktop fixed now lol

I have been waiting for it to crash for 2 hours now with no luck, I bet if I make a webpage it will bloody crash ::b

Thanks for your advice Richie and everyone else who tried to help :thumbright:
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ultimatehandyman
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Post by ultimatehandyman »

I have just received the laptop back from the couriers.

It has been fitted with a new motherboard :shock:

That is not something that you would expect to need replacing on a Toshiba laptop that is only 9 months old :shock:

It's a good job that I have not used it much or else it would of needed replacing much sooner!
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