What have I done now?!!

[gas4you]

The p[ast few days I have been unable to use any hyperlinks in emails or word docs etc.

Web pages are all ok it seems.

All I get is a warning that 'this operation has been cancelled due to restrictions in effect on this computer. Please contact your administrator'.

AFAIK I haven't changed anything.

I've disabled Kaspersky and all other security type programs, but no change.

I must be missing a basic tick box somewhere I think, but do you think I can find it

Win 7 Pro 64 bit, Office 2010 professional plus.

Any ideas chaps?

[dave.m]

Dave,
Not a repair job but try holding down the CTRL key and left clicking the links.

Which email is it that the links are not active?

dave

[gas4you]

Hi Dave

Any link in any email. I have tried the ctrl button as well.

It also won't let me click through when using word.

I have tried looking fo all security settings in general on my PC but have not found any that will change this back to working.

[chat_to_rich]

Take a look at this http://support.microsoft.com/kb/310049 . Outlook is mentioned in the title, but the problem will also affect other applications.

[dave.m]

Try a Sytem Restore to a date about a week ago when, I assume, the links were clickable. You will not lose any saved documents or files, but may have to update any software that has been updated recently.

dave

[gas4you]

Thanks CTR. That link worked and I followed the fix it for me and everything works fine now.

Thanks again Dave for your suggestions. Always appreciated.

I bet it lost the reg info mentioned in the fix, when I upgraded to ie9 then went back to ie8. IIRC it was about that time I first noticed the problem.

I would never know what to search for on the microsoft support to even come close to getting a solution.

Anyway, till the next calamity.

Thanks all