about:blank virus

[sparkydude]

Hi all, it seems that my pc has picked up this about:blank virus.

most things work normally but if i go to any pages from oron ,filesonic zshare etc then all that appears in the address bar is about:blank

have done a bit of looking on tinternet and every site says different things.

Please can anyone give me a step by step guide as to how to remove this damn bug as its very frustrating .

Cheers

Nick

[chat_to_rich]

Download and install MBAM http://www.malwarebytes.org/ Let it update after installation and run a full scan. Post back the results.

[sparkydude]

cheers rich . Will do as soon as i get home tonight
thanks
Nick

[sparkydude]

Right performed scan , deleted items as recommended by program , a copy of the log is below,

seems to have done nothing to the problem


Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7672

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

07/09/2011 19:26:07
mbam-log-2011-09-07 (19-26-07).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 348775
Time elapsed: 55 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adware Away 4.1.0_is1 (Rogue.AdwareAway) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Nick\downloads\adwareaway.exe (Rogue.AdwareAway) -> Quarantined and deleted successfully.




any more help to remove this annoying virus


thanks



Nick

[chat_to_rich]

Take a look at this http://www.pchell.com/support/aboutblank.shtml Try the automatic removal option first as the manual steps are quite involved.

[osprey]

Are you using Chrome browser? Some bugs reported with that browser ie some websites displaying about:blank.
If all your antispyware progams show no infection then try running winsockfix to fix any internet connectivity problems, and you could try restoring your system to a date prior to the problem.
Make sure you have no about:blank adware on your system. There is a help phone number towards the bottom of that webpage, which you could skype if not in nth america.

[sparkydude]

Tried the automatic way rich but no change , the adaware program finds 2 errors, but then asks you to buy the program for $29 to remove them. The manual weay seems to be very complicated but it looks like i dont have any choice but to try it. I am not running chrome at all so it cannot be that .

if i thought the adaware prog would fix it i would buy it but if its not going to help why waste the money .


any other options open to me ?


Nick

[chat_to_rich]

Before going the manual way try the instructions here: http://www.bleepingcomputer.com/forums/topic4210.html

[sparkydude]

Sadly that link is 7 years old and as such the program has been removed by the owners. Will have to go the manual way then .

Thanks for your help rich , will let you know how i get on with it .


Nick

[thescruff]

Have you tried this one.

http://www.spyware-removal.com/remove-about-blank.html

[sparkydude]

Sadly scruff another 'free' download that you have to register and pay for

cant even prinot off the manual instructions now as the mrs has stuffed the printer up

[dave.m]

Nick,
Use STOPZilla to try and remove it.
Instructions and download link is here:
http://www.free-web-browsers.com/remove ... aboutblank

dave

[Beav]

Download and install MBAM http://www.malwarebytes.org/ Let it update after installation and run a full scan. Post back the results.

Yes, malwarebytes is a brilliant program. Many companies recommended that I have done works experience for