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B&Q Tradepoint Delivery

Posted: Fri Oct 13, 2023 4:55 pm
by Argyll
My kitchen arrived this morning. It looks like there's a pallet missing. I've only one base unit and two wall units. I called their customer service line and was told no one's answering their phones in that department but someone should get back to me within 72hrs 👀

I told them it's unacceptable and I've emailed their CEO Graham Bell.

What a joke!

B&Q Tradepoint Delivery

Posted: Fri Oct 13, 2023 5:18 pm
by dewaltdisney
Useless, it happens all the time.

DWD

B&Q Tradepoint Delivery

Posted: Sat Oct 14, 2023 9:17 am
by oz0707
Friday the 13th!

B&Q Tradepoint Delivery

Posted: Sat Oct 14, 2023 9:19 am
by Argyll
oz0707 wrote: ↑Sat Oct 14, 2023 9:17 am Friday the 13th!
Aye I know 🤣 It didn't go unnoticed mate.

Someone from the CEO office contacted me. They're looking into it. It won't happen before Monday though 🙄